FAQ

We offer 30 day money back guarantee so you have 30 days to return an un-worn item in its original packaging starting from the day you received the parcel.

If you would like a refund, please contact us at Service@FashionPiXl.com, specifying your order number and PayPal transaction ID requesting a full refund.

Once we’ve received your return parcel, the return process will be processed within 3 business days and a full refund will be sent to your original payment method.

If you would like to exchange the item, just mention it in your request and we will promptly exchange the item.

Please contact us at Service@FashionPiXl.com, specifying your order number, PayPal transaction ID defining the product, size and color that you wish to get and that you have actually got. We will email you back under 24 hours and provide you with further information.

You can return any item for a refund within 30 days of receiving your original order.

If you would like an exchange, please contact us at Service@FashionPiXl.com, specifying your order number, PayPal transaction ID and return your unwanted item for a refund, then you can place a new order.

We will refund 100% of the price you paid.

Before sending the parcel back to us, please contact us at Service@FashionPiXl.com

Our manager will email you during 24 hours and provide you with further information.

At FashionPiXl.com we process orders within 2 -3 business days of receiving your order.

Shipping process vaies based on the countries we ship to so please allow 14-31 business days for Airmail shipments.

If for any reason you do not receive your shipment within the specified time frame, please contact us to Service@FashipnPiXl.com with your order number and detalis.

Australia http://www.auspost.com.au/internationalpost/products/eci/index.asp

Canada https://em.canadapost.ca/emo/basicPin.do?language=en

Denmark http://www.postdanmark.dk/contentfull.dk?lang=en

Finland http://www.posti.fi/english/eservices/itemtracking/index.php

Great Britain http://www.parcelforce.com/portal/pw/jump1?catId=500187&mediaId=2600005

Germany https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Ireland http://track.anpost.ie/

Israel http://web01.postil.com/postshirut.nsf/MisparIDE/400?OpenDocument&L=EN

Japan http://www.post.japanpost.jp/int/ems/index_en.php

Mexico http://www.sepomex.gob.mx/Sepomex

New Zealand http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/

South Africa http://ems.sapo.co.za/EmsWebSite/index.htm

Spain http://www.correos.es/ENG/.../2010_c1-LocalizadorE.asp

Switzerland http://www.swisspost.ch/en/index.htm

Singapore https://www.singpost.com/

Thailand http://track.thailandpost.co.th/trackinternet/Default.aspx

USA http://www.usps.com/

Other http://www.track-trace.com http://www.trackingmore.com/ https://www.17track.net/en/